Use of information
The type of personal information we collect
We currently collect and process the following information:
When you use our contact forms: Personal identifiers, contacts and characteristics (for example, name and contact details).
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To join us as a member
- To book us to perform at an event
For other enquiries related to the above, other matters - for example if you represent another organisation that we collaborate with.
We use the information that you have given us in order to carry out the above activities for arranging membership, performances and to contact other organisations that we would be collaborating with.
We may share this information within our teams to be able to perform the above activities effectively.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us through our online forms or via our social media channels
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
We securely keep contact information during the course of our relationship with you, for example for membership as a choir member, during arranging a performance. We will then dispose your information at the end of the process. For example should a choir member end their membership.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via the online forms on this site if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us here.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
1) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website for the following purposes:
2) Information collected
We may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
3) Consent for cookies
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the website (e.g to enable you to store items in a shopping basket and/or to use our check-out process). Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies in the following manner: Pop up banner at foot of page. Thereafter you will be provided with an opportunity to opt-out of the use of cookies which can be done in the following manner:
Please visit guide on how to disable cookies here: https://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html
4) Third-party cookies
We work with third party suppliers who may also set cookies on our website. These cookies and their third party owners, are included in the table below. By consenting to the use of cookies on our site you will be consenting to the use of these cookies. These cookies may be used to collect the following information: Your IP address and time of visit.
5) Cookies and similar technologies used on this website
The following cookies/similar technologies are used on this website:
Third Party Cookies:
Google Analytics to track site usage to learn how the site is used so that it can be improved.
6) How to turn off cookies
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit aboutcookies.org or the Information Commissioner's webpage on cookies ico.org.uk/for-the-public/online/cookies/